Our Services

  • MARKETING

    Marketing is key to attracting quality applicants. We provide an expert market analysis to maximize your return on investment. Our goal is to obtain a highly qualified applicant as quickly as possible. For existing clients, we start pre-advertising your property 45 days prior to the tenant moving out to keep the vacancy of your home at a minimum.

  • TENANT SCREENING

    One of the most important aspects of property management is the selection of a tenant. We conduct extensive screening on all tenants and handle every aspect of getting your investment rented in the shortest time possible.

  • RENT COLLECTION

    We work hard for you to get paid on time, every time. You no longer have to worry about rent check showing up in the mail. Most of our tenants pay through our online tenant portal. Tenants receive automated rent reminders and 24/7 access to their ledger. Our policies help you get paid faster!

  • MAINTENANCE

    We conduct inspections upon move-in, move-out. In addition we upload photos of the inspection for future reference. Tenants can submit work orders online through their tenant portal or for emergencies, we have maintenance staff on call 24/7. We treat your home, office, or apartment building like our own!

  • FINANCIAL REPORTING

    We track your financials and report to you monthly through our secure, online web-based accounting systems. With our detailed financial reporting tools, you’re always a few clicks away from checking-in on your investment.

  • EVICTION PROTECTION

    In the unfortunate event that a tenant needs to be evicted from your rental, our team will handle the process. We rarely have to evict a tenant we have placed due to our thorough screening, however we do have experience handling evictions from tenants we have inherited in order to replace them with suitable tenants.

  • Buying & Selling

    “Theresa doesn't sell you a house, she helps you find a home. It does not matter if it is in the city, suburbs or in the country. She is able to find the properties that best suits you and your desires. Homes that you would not find on your own. Thats why I would always recommend her.”

    ~ Jim S.

  • Property Management

    Theresa has been managing my rental home for 2 years and it has been a stress-free process. Whenever there is a problem that needs fixing their team fixes it quickly which keeps our tenants happy and the repair is reasonably priced which we like. You should definitely try them!!

    ~M. Turnage

  • Buying & Selling

    “I highly recommend Theresa Alford. She helped my husband find his starter home before we got married and then helped us with our current house (14 years ago). She found us several houses to see that met our criteria. Theresa was extremely helpful with the sale of the first house with recommendations of repairs and reasonable/professional contractors to do the work. Even a broken leg at the time didn’t slow her down with our house hunting!”

    ~Jen M.

  • Property Management

    “Cannot say enough good things about Theresa. She is caring, professional, and involved. I knew, no matter what the issue with my renter or my property was, Theresa was on top of it. Also, always knew the right people to do the job right and at a fair price”

    ~ Bonnie M.

  • Buying & Selling

    “Theresa Is one of Richmond area's top Real estate agents, with prompt and personable service that makes you feel like she is a part of the family. I highly reccomend her without any reservation!”

    ~ Clay P.

  • Property Management

    “I’m grateful for Theresa everyday. She has managed my rental home for a year. Theresa has done more for my property in that year then my previous management team accomplished in 4 years. We live out of state and never worry about our property. If something needs to be done she is there regardless of day or time. With Theresa you have someone you can trust without question . If I could give her more than 5 stars we would. She is worth that and more!!”

    ~ Leslie C.

  • Buying & Selling

    “Theresa is an excellent realtor! She helps people find homes that have a soul connection between themselves and their new space. She brings deep understanding of a person's desires and interests to find a home that is best suited for them. She maintains integrity and honesty in all of her transactions and works with great clients! She looks to build relationships that stand the test of time! Theresa's years of experiences clearly showed and that is why so many of her clients return to her again and again!”

    ~ Grace D.

  • Property Management

    “She is one of the best property managers, you could possibly find. She helped me out with stuff that you can’t even imagine. She is super responsive, quick and she has made my life so much easier by being my landlord. I strongly recommend her. Thank You Theresa for everything you have done for me.”

    ~ Karin M.